Tech Stack & Roadmap
ATS, CRM, credentialing, and integration architecture for healthcare staffing firms. The work is half technology and half operating model. The wrong ATS configured well still loses to the right ATS. The right ATS configured wrong still costs you the people who have to log in every day. BSG runs the assessment, the vendor evaluation, the integration architecture, and the sequenced roadmap that lands the change without breaking the revenue cycle.
Who this is for
Firms running into the limits of a system that was right at $5M and is wrong at $30M. PE sponsors validating a tech investment thesis before they commit capital to migration. Acquirers facing system convergence after close. Operators whose teams spend half their day stitching together three tools that should be one.
What BSG delivers
A current-state assessment that captures what the system actually does, not what the vendor brochure says it does. Workflow walks across recruiting, sales, delivery, and account management. User interviews. Data integrity checks. Integration audits.
A vendor evaluation with the criteria that matter for healthcare staffing specifically: credentialing handling, license verification, MSP/VMS interface, deployment speed, configuration flexibility, and what other firms at your scale actually use.
An integration architecture across the systems that have to talk: ATS, CRM, credentialing platform, billing, time and expense, MSP/VMS connectors. Built for staffing, not adapted from generic recruiting.
A sequenced roadmap and change management discipline that protect revenue-generating operations through the transition. End users in recruiting, sales, account management, and delivery do not get tools yanked out from under them mid-shift. Stakeholder mapping, communications cadence, training touch points, and leadership alignment run on the same plan as the technology rollout, not after it.
Vendor selection and contract scoping support. Direct relationships with major ATS, CRM, and credentialing vendors translate into faster access, shorter discovery cycles, and responsive support when timelines compress.
Configuration and rollout oversight when the engagement extends through implementation. Embedded program management capability available for multi-system rollouts that warrant dedicated EPMO discipline.
How the engagement runs
60 to 120 days for assessment plus roadmap. Implementation oversight is scoped separately. Phase boundaries are decision points: at the end of the assessment phase, the sponsor or operator decides whether to proceed with the recommended path before any vendor commitment.
What changes after
A sequenced roadmap with decision-grade vendor recommendations. An implementation that does not cost a quarter of operational productivity across recruiting, sales, delivery, and account management. A tech stack that scales with the firm rather than capping it.